Terms & Conditions:
We can’t wait to make music with you. Please save documentation for your records. Below you will find an overview of our policies and the terms of your registration.
Minimum Enrollment Policy
To ensure a vibrant musical experience, we require a minimum level of enrollment for each class to proceed. If your class must be canceled due to low enrollment, we will contact you to help find an alternative day, time, or location that fits your schedule. If we cannot find a suitable alternative for your family, we will provide a full refund.
Refund Policy
Before the first class, a full refund is available, minus a $45 cancellation fee. After classes begin, a 50% tuition refund is available, minus a $45 cancellation fee. After the 4th week, no refunds will be issued.
Make-Up Policy
We offer a flexible, unlimited make-up policy. The makeup schedule becomes available after the second week of the session.
Community Health & Safety
Please keep your child home if they have experienced fever (100°F+), vomiting, diarrhea, or contagious symptoms (like pink eye or strep) in the last 24 hours. If your child contracts a highly contagious virus, please notify us immediately so we can alert other families anonymously.
Canceled Classes
- Inclement Weather: If we must cancel class due to weather, we will bring the music to your home via a virtual class option (either a live Zoom session or a recorded class).
- Teacher Absence: We are generally able to provide a substitute teacher when needed, but if a class must be cancelled due to teacher or location availability, we will make every effort to schedule a makeup class. Families may attend the scheduled makeup class, or choose any available makeup from our makeup scheduler.
Privacy & Media
To respect the privacy of all families, photos and videos are not allowed during class. We want you to be fully present with your child! On rare occasions, we may ask for a waiver to take promotional photos; this is entirely optional.
Legal Terms of Use
ACKNOWLEDGEMENT: I understand that there are certain risks of injury associated with participation in Music Together of Charlotte, Inc. activities, including those related to food allergies, equipment, and other participants. I recognize and acknowledge that participation involves risks of physical injury. I agree to assume the full risk of any injuries (including death), damages, or loss that I and/or my child/ren may sustain as a result of participating in any and all activities arising out of, connected with, or in any way led, assisted, provided, or facilitated by Music Together of Charlotte, Inc.
WAIVER OF LIABILITY AND INDEMNITY: Parent/Guardian and student hereby waives, releases, discharges, and covenants not to sue Music Together of Charlotte, Inc., its owners, employees, agents, or representatives (“Releasees”) from any and all liability, claims, demands, losses, or damages arising out of, or related to, participation in the program. Parent/Guardian agrees to indemnify, defend, and hold harmless the Releasees from any and all claims, demands, losses, attorneys’ fees, costs, or damages against Music Together of Charlotte, Inc.
FOOD ALLERGIES: Music Together of Charlotte, Inc. has no control or responsibility regarding any issues related to food or dietary needs or restrictions.
BY COMPLETING THIS REGISTRATION, I ACKNOWLEDGE THAT I HAVE READ AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
