COVID19 FAQ

We hope these Q&A will answers questions you may have about our response to our current situation.

Please contact us if you have other questions. 

 

Preserving predictable, joyful and (until recently!) routine experiences like music class may be a valuable tool in your parenting box for maintaining inner calm (this may benefit your child AND YOU!)

 

What if I can no longer make my class time for the online classes?

Children have two primary needs during this time of upheaval in their lives: (1) to feel safe and (2) to be seen, heard and valued.  We recommend that you try to keep your same teacher (and time, if you can), as this helps you achieve these goals.  If you need to change days/times, we will work with you. 

 What if I start the online classes and then find that I don’t like the format?

We are all learning a new way of being.  We are hopeful it will be short-lived, but it may not be.  We ask that you give us grace and patience as we all try to make this the best experience your family has in a week.  Give it time, please.  If you are miserable, we’ll talk.

Do I still get a referral credit if I get some of my friends to join this online music extravaganza?

Oh my gosh yes!!  We will give you a $10 credit for every family you refer to this online session!  ($15 for in-person classes)

I love our teacher!  How can I help her during this difficult time?

We are establishing a TEACHER SUPPORT FUND to help our teachers get paid during this difficult time.

 

Is everyone canceling for the spring session?

Not at all.  Most families are going to get their materials the week of March 16 and join us for the spring session online!    

These are our 2 favorite responses from Julie & Jessica:

"Thanks so much for all the work you're putting into this in light of the current global situation! We will do option 1 and look forward to music in whatever form it takes!"

"The flexibility and kindness you all show will keep me as a loyal patron for many sessions to come!"

 

How do I get my materials?

Teachers sent all registered families an email with info about a "drive-by pick up".  If you did not receive your materials, please contact your teacher.